All goods carried by air freight shall be held responsible by the carrier from the moment they are handed over by the shipper to the carrier. The carrier shall remain responsible for the transported goods until they are handed over by the carrier to the consignee. This period of time is called the carrier's responsibility period. If the goods are damaged or lost due to improper loading, unloading, transportation, storage, and delivery processes, it is called cargo damage or loss

As an air freight forwarder such as an overseas shipping company, we also have our own waybill (also known as air waybill in air transportation) On the back of the airport air waybill and air waybill, there are liability division and compensation clauses, which can be used to claim for lost goods

1. In the transportation of air cargo, if there is any damage or difference in cargo, the responsible party must be traced first, whether it is the agent's responsibility or the carrier's responsibility. Regardless of which party's responsibility is, compensation is generally made according to the terms on the back of the air waybill or sub waybill. Generally, compensation is based on the billing weight of the cargo, with a maximum compensation of $20 per kilogram at Shenzhen Airport, The remaining portion will be compensated by the shipper to the insurance company

2. As the agent of the cargo owner, the foreign transportation company should do its best to safeguard the interests of the cargo owner. When handing over goods to the civil aviation company, if it is found that the outer packaging of the goods is damaged or the number of pieces is short, it should obtain the commercial record of the civil aviation cargo at the same time as receiving the goods, and then file a claim with the airline based on this

Shipping regulations:

1. When shipping goods, the shipper's valid identification documents should be checked, and a cargo consignment certificate should be written according to the requirements, specifying whether it is insured and whether the declared value should be filled in, and signed or stamped by both the shipper and the consignee

2. The shipper is responsible for the authenticity and accuracy of the consignment note

3. Goods that are restricted by the government for transportation and require relevant procedures to be handled by government departments such as public security and quarantine should be accompanied by valid certificates

4. Goods with different transportation conditions or conflicting properties should undergo separate shipping procedures